Wish List Store Delivery Information:
All orders at Wishlist.com shopping store online are subject to a handling period of time before shipment. Due to the high demand of our products, most orders leave Wish List warehouses within 2-7 business days after receiving a cleared Paypal or Debit / Credit Card payment to our Verified Business Paypal account online.
You will then receive e-mail notification of both processing and shipment. In many instances, we are shipping from warehouses in either the USA or Canada, but sometimes overseas. When we ship from North America to a USA address, the purchased items are usually delivered within 4 to 12 business days after processing, depending on your actual Mailing Address / Location, Peak Periods, Natural Disasters (flooding, earthquake, hurricane, unusual circumstances, etc.) & ALL NATIONAL HOLIDAYS (especially during the Christmas Season).
If from overseas, please expect 2 to 4 weeks, but usually in 10 to 21 days, depending on Customs, what shipping method is used, on your actual Mailing Location, Peak Periods, Natural Disasters, Major Holidays, unusual circumstances, etc. In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Wish List will not be held responsible for customs taxes.
**A FREE TRACKING # IS ALWAYS PROVIDED FOR OUR NORTH AMERICAN CUSTOMERS.
Look out for special random FREE SHIPPING deals on selected items, especially during Holidays! Delivery Delays: If for some unfortunate reason beyond our control, you have not received your package within the 2 Months, then PLEASE kindly contact us with ANY of your concerns. Wish List Shipping Excludes: Alaska/Hawaii, APO/FPO, US Protectorates, Caribbean, Bermuda, and PO Boxes. We Reserve The Right To Alter Our Shop Policies At Any Time. Thank You Very Much!
International Shipping /Delivery (Doesn't Apply To USA Customers):
We usually ship First Class Express parcel which has no insurance, unless otherwise stated to you. Understand that this can take. Packages may occasionally be delayed in transit, especially during holidays or if the postal service is experiencing high volumes. We cannot be responsible for lost or stolen packages, If you would like insurance or other shipping services such as registered mail, please contact us for more details. Internationally shipped items may be subject to obligatory customs processing, depending on the item's declared value, and import duties and taxes charges which is the buyer's sole responsibility in their destination country.
Any International orders to anywhere have a Tracking number with orders of $20 or more (not including the shipping fee). **USA customers have one with EVERY order.
Additional Wish List Store Policies and FAQ:
If you have any questions and/or concerns, please contact us so that we can communicate to always make transactions at Wish List Shoppe worthy and happy!
We attempt to describe items to the VERY best of my ability and to provide high quality photos. Purchasing from Wish List indicates that you agree with all of our shop's policies, so please take time to read them BEFORE making purchases. It's terribly unfair to receive an underrated review by a customer just because of a simple lapse in their understanding of the value of the products they are buying!
IMPORTANT: When ordering any of our beauty products and essential oils, we assume the buyer is familiar with the beauty products, cosmetics, aromatherapy and essential oils and their usage. For example, not every essential oil is safe to be ingested to to use as aromatherapy. Some of them come without a tutorial because they are high-grade potent, so I let the buyers decide their doses, dilutions, and what combinations with other carrier oils to use. The buyer is 100% responsible for appropriate use (blending, diluting or any other application). We can not be held responsible for outcome of workings, and cannot be held responsible for any injuries or damages caused by the oils or any item. Please use it responsibly. When using oils, always be sure to stay hydrated and use caution in extreme heat. Should you have questions please contact the store owner, and/or your personal doctor. All of the information provided in our shop listings about oils and soaps are for educational purposes only. The information is not intended to diagnose, treat, cure, or prevent any disease without a Dr's consultation first. Wish List's statements have not been evaluated by the FDA. Our 100% pure authentic essential oils can interfere with other prescribed medication or supplements being used. For specific questions, please consult a professional. Thanks!
Cancellations, Exchanges, and Returns:
We gladly accept Cancellations. Please, request your Cancellation within 2 hours of purchase. Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.
Please make sure to provide the correct shipping address. Wish List cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
We do not accept Exchanges, but we accept Store Credits, Returns and Refunds within 3 Business Days of you contacting us via your Wish List website account, by email, or by phone. All sales are FINAL on items On Sale, Beauty Products (makeup brushes, oils, cosmetics, etc.), Personal Items (lingerie, costumes, adult toys, etc.), Food, Items On Discount, and Store Clearance. For, Store Credit, Returns and Refunds, please, contact Wish List immediately or within THREE Business days of delivery if there's an ITEM DEFECT/FAULT; We will absolutely REQUIRE Digital photos of the item's defects, of the original shipping label, and of the UPC Barcode of the original packaging within those 2 days. Upon inspection we will tell you whether it fits our criteria for replacement. Buyer pays shipping. We reserve the right to reject any return that does not fit this criteria. Products should be returned to us still new, unused, and in their original packaging. If your return falls within the guidelines of our return policy, we will send you an RMA# which must accompany your return, or the return will not be valid. Buyer is responsible for paying return shipping costs. Shipping costs are non-refundable. We recommend using a track-able shipping service and purchase shipping insurance. We can't guarantee that we will receive your returned item.
Our Wish List team of customer advocates will always be available to work with you to make sure you are satisfied with your purchases - 100% Satisfaction Guaranteed!
Customers may not use their item and then return it back to us. NO claims will be accepted after THREE Business days (Mon-Fri.). We cannot refund/replace on Customized Items, unless there was a mistake that was solely our fault, such as a misspelling of a word/name on a personalized jewelry piece or party supply, for example. It is the customer's responsibility to view and read product descriptions, before purchasing. We strive for our items for sale to be fully described in complete detail and expect your satisfaction guaranteed. Contact us if you have any problems with your order, we will wholeheartedly attempt to mutually work something out, one way or the other. Once an item ships, we do not have any control of how long it will take to deliver. Thank you!
Wish List's Warranty Exclusions:
If a product is defective before you start using it or is not working, you can return it to us within the validity period of our warranties.However, the following scenarios are to be considered outside the scope of this protection:
1.) The user voids the warranty if he/she
- Flashes the firmware of a device;
- Opens the body in an attempt to fix the product;
- Modifies, removes or swaps parts of a product;
- Uses the device in a way that it is not intended for;
- Continues to use it once the fault occurs and causes more damage;
- Fails to contact us immediately when the problem first occurs (maximum of 3 business days);
2.) Warranties don't cover cases of damage to products from accidental breakage, misuse, or general wear and tear.
3.) Please contact us before returning a defective item; otherwise, your return request may be delayed.
4.) If a repair is impossible or we can not offer a replacement due to limited stock availability, we will send you a refund to the same payment account you used to place the order. You can then use the money for purchasing this product again.
5.) Intimate apparel, costumes, and adult toys can not be returned due to hygiene reasons.
6.) If items are lost while being returned, we will not be able to assist you as we wish we
could. We recommend that you select a tracked shipping method to return the defective products.
Wish List gladly accepts Secure PAYPAL and Major Credit Cards, they are your best protection as a buyer. YOU DON’T NEED TO HAVE A PAYPAL ACCOUNT TO PLACE AN ORDER, YOU CAN SIMPLY PAY WITH YOUR DEBIT CARD or CREDIT CARD via PAYPAL CHECKOUT! We pride ourselves at on great Customer Service ...if for any reason you are unsatisfied with your purchase, please contact us directly, so we can resolve the issue as quickly as possible!
Frequently Asked Questions:
HOW DO I PAY WITH MY CREDIT CARD IF PayPal IS THE ONLY PAYMENT OPTION I CAN SEE? We accept all major credit cards through PayPal. So please still pressing on the "pay with PayPal button", if you want to pay with a credit card or debit card.
Once You're Redirected to PayPal:
1.) Instead of choosing to pay with your PayPal account, select the option to pay with a debit or credit card.
2.) You will then be prompted to fill in your billing and credit card information.
3.) You will need to enter your email address so PayPal can send you a receipt.
4.) Press "Continue" to return to your Store Checkout to review and submit your final order.
WHEN WILL MY PURCHASES ARRIVE TO ME?
Clothing, jewelry, and apparel items should be received within 2 weeks (business days), except international deliveries which vary by country. For other specialty and promotional items, please allow up to 4 weeks delivery time as they may be shipping from other countries.
WHERE ARE MY ITEMS COMING FROM?
Our PRIMARY warehouse is in North America, but most of our specialty items are located in Asia and Central America.
HOW CAN I CHANGE MY ACCOUNT DETAILS?
You can edit the information of your Wish List account in "Account Settings". You can change your saved shipping addresses in "My Addresses".
WHY DON'T I SEE THE SAME DEALS ON YOUR WEBSITE THAT I SAW ADVERTISED ON INSTAGRAM, FACEBOOK, PINTEREST, and TWITTER?
Even after we stop our social media advertisements, those posts are still being shared and liked by our fans. We cannot stop this since it's the way social media networking works.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
HOW DO I TRACK MY ORDER?
Every order from a customer will have a Tracking # from the supplier's origin. Wish List will provide the trackers numbers, as well as the website to use them at, to each customer after every purchase. If for some unlikely reason you did not receive a tracking number, then please contact us.
My PRODUCTS HAVE STOPPED WORKING. WHAT CAN I DO?
If one or more of your products have stopped working within their stated warranty period, we will be glad to assist you as shown here. Several types of products have a specific warranty period. If you have any questions, please do not hesitate to contact us.
I AM HAVING PROBLEMS LOGGING INTO MY ACCOUNT. WHAT CAN I DO?
You can reset your password in the login page by pressing on the "Forgot your password" tab. If this is not enough or you require further assistance, please do not hesitate to contact us.
DO YOU SELL WHOLESALE or DROPSHIPPING?
Yes, occasionally we do sell wholesale. No, we do not offer drop shipping services at this
time, but will be considering it in the near future. Please, feel free to email us anytime for more details about Wish List wholesaler and dropship services (Support @ Wish List dot com).
WHEN WILL MY BACKORDER ARRIVE?
Back-ordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
DO YOU SHIP OUTSIDE THE USA?
We are only able to ship within the United States of America at this time, with the exception of APO/FPO/DPO addresses, Alaska/Hawaii, US Protectorates, Caribbean, and Bermuda. We apologize for any inconvenience.